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Gymboree Play and Music

11703 Huebner Road Suite 205
San Antonio, TX
78230
Get Directions

(210) 490-3112
(800) 520-7529

gymboreeclasses.com
 
We accept mastercard and visa for payment. Our preferred brands include gymboree and gymboree play and music. Our specialties include art classes, baby activities, baby class, baby play, baby workout, child development, early learning center, mom groups, music classes, music family, play music, play programs, toddler activities and toddler music.

Reviews

1 out of 5 stars
By Grandma A. from San Antonio, TX
Posted Aug 2, 2010
 

Be careful! The fine print in the contract states that without a cancelation form being submitted; charges will continue to be billed to your credit card even if the child in no longer attending.

My grand-child contracted a staph infection at Gymboree that caused many visits to the peditrician and extreme care was needed for the child. My daughter called to let the center know that the child was ill and would not be returning. I live out of town and did not have a copy of the contract I was paying. When my daughter called she was not told to come in and sign a cancellation notice; this would have been done immediately. I did not receive a call. After attending a whole year not one inquiry was made as to the well being of the child or why the child was not attending classes that had been regularly attended. No concern was exteded to my daughter, the child or myself.
One year had been paid without delays and for several classes; play, dance, art, etc. All done in good faith and long distance. Gymboree called promptly when the block paid would expire and payments for another block would be maid $300 at a time. Yet, when the child stopped going they went to a monthly billing that had never occurred prior the child getting sick at Gymboree. They will not take a verbal cancellation and will continue to charge knowing the child is not returning.
The management is not giving any consideration to the extenuating cirmcumstances and that I live out of town. I personally will not recommend Gymboree to anyone and neither will my family.
 

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